“If there is a blur between labour law regulation and employment relations, this book clears it for all. It professionally and practically packages a toolbox for managing relations among workplace participants, those who advise them on regulations and those who may be invited to intervene as third parties. A must have handbook in our labour market!”
Kenny Mosime, Advocate, Johannesburg Bar
“Success in the field of employment relations depends on two things: first, a deep understanding that the solution to most challenges depends on soft skills, such as effective communication and trust building; secondly, a thorough knowledge of the framework created by the principles and practice of labour law (for when things may really go wrong). This highly recommended publication, written by recognised experts in the field of employment relations and labour law, provides a comprehensive, integrated and very practical guide to the skills and knowledge required for success in the field.”
Christoph Garbers, Law Faculty, Stellenbosch University
“Compliance and rule following has become very onerous resulting in HR/ER managers often following a ‘ticking the box’ approach, addressing the symptoms rather than the root cause of deteriorating employment relationships in the workplace. Effective employment relationships are built on mutual trust as the cornerstone. Earning and retaining that trust is a challenge, especially when the influence of external economic and political pressures is on the increase. Sound and fair HR practices and procedures contribute to the trust relationship. This book provides a practical and easy to read solution for even the seasoned HR/ER manager and emphasises the need to establish and maintain effective solutions in the workplace.”
Nico Grobbelaar, Group Executive: Human Resources, Novus Holdings
"Talent management, employee engagement and employee relations have traditionally been seen as distinct areas of specialisation within HR, with employee relations being dominated by a legalistic and compliance-based approach. As the challenges of the digital economy make themselves felt, the traditional compliance-based employee relations strategies are becoming less relevant and we are seeing the need to focus on building employee engagement through effective employee relations. Barney Jordaan and Ulrich Stander have put together a practical and comprehensive guide for HR professionals, employee relations specialists and business owners and managers to help them navigate this new way of engaging. They have based their work on many years of consulting and teaching, across many industries, both in South Africa and abroad, and this shows clearly in the practical and relevant approach that they offer to deal with the everyday challenges in the workplace."
Shelagh Goodwin, GM: Human Resources, Media24, Naspers Group
“The book has a sound academic foundation as well as a practical focus….It is a useful, accessible and an easy read that will provide its readers with a road map for establishing and maintaining effective workplace solutions in challenging economic times.”
Gawie Cillié, Department of Industrial Psychology, Stellenbosch University & University of Stellenbosch Business School
“Barney Jordaan and Ulrich Stander have written an exceptional book on effective workplace solutions…. At the heart of this book is that effective workplace solutions are processes that create and find value for stakeholders…. Managers can leverage the value of the guidelines, techniques and tools provided in this book for their benefit and that of both the employees and the employer in constructive ways. However complicated the workplace dynamics might be, these techniques can help empower managers to build effective relationships in the workplace.”
Jeanett Modise, Executive Head People & Transformation, Santam
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